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Xero Verify on the App Store.How to enable MFA for Xero
We use cookies to make your experience better. By using xero. As more people around the world embrace digital technologies, the number of cyber attacks continues to increase. One of the most common types of cybercrime is phishing, designed to access your online accounts and steal your personal and business information.
At Xero, we are custodians of your data and we take that responsibility very seriously. MFA is a log in verification process that goes beyond typing in your username and password. It gives you access to your account using something you know your username and password and something you have your mobile device or computer.
Think of it like putting an additional bolt on the door. When MFA became mandatory in Australia, we saw a significant drop in account takeovers. Xero Verify is now available free of charge in the Apple and Google app stores. It only takes a few minutes to set up and sends a push notification to your phone when you log in, so you can just tap and go.
As always, our team is here to support you over the coming weeks and months, to make it as easy as possible for you to stay safe and secure.
In the meantime, take a look at our frequently asked questions for all the details. New Ultimate plan offers most comprehensive Xero package for small businesses.
Xerocon Sydney: Xerocon returns to Australia. Xero's commitment to gender equality and fair pay for all. Xero and Capital One partner to help rewire the small business economy. Reporting - it just keeps getting better!
Small businesses name Xero the most-loved accounting software for the second year in a row. Great software. Horrible support. Cryptic slow and unhelpful. Takes several hours and basically useless.
Hi Michael, so sorry you feel that way about our support. Do you have your case number to hand so I can take a look into this for you? But cryptic and unhelpful? The new MFA has locked me out — just like that whether I wanted it or not.
Extremely bad form — whoever sprung this on just like that should be shot for bad management and bad customer relations. If you need to set up MFA, you can find everything to help you get up and running here. If you have already set up MFA and are locked out, please contact us here providing your email address so we can get in touch with you. You can also find some troubleshooting tips here.
Hope that helps. I would bet that if the permissions granted to the app upon install were examined the true reasons for it being forced upon everyone would become clear. Hi, thanks so much for sharing your thoughts with us. We strongly believe that authenticator apps, such as Google Authenticator and Xero Verify, do provide increased security.
Cyber attackers and hackers are getting more and more sophisticated and so modern security features like MFA offer an important layer of protection by requiring at least two different factors, something you know your password and something you have mobile device before allowing access to your account.
This second layer of security is designed to prevent anyone but you from accessing your account even if an attackers knows your password. You may not pay employees or bills using Xero but there will still be some very valuable information stored about you in Xero that could cause some trouble should it ever fall into the wrong hands. MFA is great but it is frustrating that a whole new app needs to be downloaded for this type of thing.
It might not seem like it but it is definately a barrier for some users I work with. Building this into the existing app or using existing contact info would have made this easier and more seamless. Even better would be working with apple authentication options for seamless biometric verification.
Find out more here. I had MFA set up already and now you have cleverly disabled that with this mandatory roll out. If you need any further help, please refer to our help article here. I log in and unlike push notifications from other apps eg. Banking app.
Hi Olivia, thanks so much for sharing your experience with us — and sorry that the push notification via the Xero Verify app is taking so long to come through. I will share your experience with my team so we can investigate what may be happening here. If you continue to experience such lengthy delays, please can you raise a case with our Support Team. I have spoken in depth with my team and there may be a number of reasons why the notification was delayed depending on the device you are using.
In many cases, the delay may be being caused by some sort of power-saving settings on your phone. If you are still experiencing issues, we would be really grateful if you can help with our investigations by submitting a case with our Support Team providing the make and model of the device you are using. Thank you so much for your help!
This verify issue is not the greatest for someone that is on Xero 20 to 30 times a day. It is a pain. Do we get an option to ask this verify to sleep for a week or a month and continue on with our password to get in? Xero was supposed to be very convenient and easy.
Hi Rob, can you please raise a case with our support team so we can take a look into what may be happening here and give you a hand?
To lock my Xero account with the new mandatory rules is getting in the way of us working today. Now we have to spend valuable time searching the internet for solutions, buy a new iPhone or yet again ring the accountant to ask how to solve a Xero problem.
If you are unable to use your mobile phone as a means to verify yourself, you can install an authenticator app on your desktop. Authy has a desktop authenticator app for Windows and MacOS devices. You can download Authy from here. You can also choose to use a backup email or set security questions if you would prefer to verify your identity another way.
I appreciate that using your mobile phone may be more convenient so I have passed your feedback onto my team. Xero Verify is the only authentication app that allows push notifications to your Xero account.
You can also specify a backup email address when you set up MFA — however, using an authentication app is less time consuming and easier. If you are still experiencing issues, please reach out to our support team here. I really want to Opt Out.
Just let me log in with my secure password, please. Hi Simon, it is not mandatory to install Xero Verify if you already use another authenticator app, such as Google Authenticator, FreeOTP, or Authy, on your device to access other accounts e. I have to log out, authenticate when she tries to log in and then relog in myself. This is worse than the 2 step verification I currently use on ebay and amazon when she logs in.
Why is there no facility to have more than one phone to berify. Hi Jackie, thanks for your comment. Can I please clarify the steps you and your bookkeeper are taking — are you both trying to log into Xero using the same credentials username and password? We strongly advise not to share your password with anyone, including your bookkeeper, to keep your account secure. With Xero, there are no limits on the number of users you can invite into an organisation or client file so we suggest inviting your bookkeeper instead of sharing your login credentials with them.
You can find more information about adding a new user to your organisation here. This is absolute garbage. Just want a nice simple and quick way to access the information. I guess my only option is to look for an alternative piece of software. An alternative option is to add a backup email address or set up a few security questions. The easiest option is to provide a back-up email address — simply add a secondary email address when setting up MFA please make sure the email address is different to the one you use to log into Xero then just select this option when you log in.
Alternatively, you can set up security questions and select this option when you log in instead. You can find more information about MFA and setting up backup methods here. I do not use apps on my phone and do not want to download any. Please could you let me know how I can access my account without it please. Another option is to add a backup email address or set security questions.
A backup email address is the easiest option. Then whenever you log in to Xero, you just need choose the option to enter your backup email address instead. You can find more information here. Another unwanted and complicated verify system. Looking for alternatives. Not impressed. As usual the only people this will inconvenience are the legitimate users of your software. We will look into this urgently to see what may be causing the issue.
Thanks for raising it with us.
Authentication app for xero - authentication app for xero
Xero has upgraded its security measures by switching to multi-factor authentication. Xero Verify authenticatioon a new authentication app, which provides a more secure visual 2015 not responding free download for users to access their Могу download windows 10 crack free извиняюсь accounts. Xero Verify is available free of charge in the Auyhentication and Google app stores. During the course of this year, all Xero users will have to set up multifactor authenticatioh to meet the changes.
Xero users are able to choose between two different authentication combinations, for example your email address and password, with something that has an authenticator app, like a tablet of smartphone. Multi-Factor Authentication MFA is designed to stop anyone else accessing your Xero account, even if they have managed to access your password. Xero are strengthening their security measures to prevent data breaches. When you log into Xero, you will proceed to enter your email address and password as normal.
Xero will then prompt authentication app for xero - authentication app for xero to authenticate using either push notifications or a code generated by an authenticator app, like Xero Verify. If you are unable to authenticate using an app, you are able to use a back up method. A back up method can be either an email address or security questions.
If you are not on Xero yet, we highly recommend you to sign up for one via the Productivity Solutions Grant PSG at little to no cost to digitalise your accounting system. Contact us to find out more! ASH Courses. Business Guides. How do I get set up? Here is how it is done. STEP 1. View fullsize. STEP 2. STEP 3. STEP 4a. STEP 4b. STEP authentication app for xero - authentication app for xero.
STEP 4d. STEP 5. STEP 6. STEP 7. Email contact accountingsuperhero. Phone No. Mohamed Fazluddin Mohd H. Cart 0.
How To Set Up Your Xero Multi-Factor Authentication — Accounting Superhero Singapore.Authentication app for xero - authentication app for xero
It enables you to have a single mobile app for all your MFA accounts and you can sync them across multiple devices, even accessing them on the desktop. Important: If any sites prompt you to use Google Authenticator for multi-factor authentication, note that you can always substitute the Authy MFA app instead. Although they work in similar ways, Authy is more feature-rich and allows for multi-device syncing, cloud-backups, and easier account recovery should you change or lose your phone or device.
I have TFA enabled on half a dozen other sites and apps i use, and none of these require a secondary app to get the job done, or a backup email address. Still, it did perform as intended and get me set up on the first try. Three stars for actually working, two off for having to do it with yet another app. There is a better way. Overall a pleasure to work with Xero, but limited email templates and quote layout options as well as font options.
Xero Accounting. You may find this article interesting. Horrible and stupid. Your feedback has been shared with the rest of the team.
When will MFA become compulsory in Ireland? If you need some help, this troubleshooting article will also come in handy. If you still have questions, please reach out to our support team, who will be more than happy to give you a hand. Costing me time and frustration to do something I already do. Terrible idea. Might start looking for alternatives accounting software Vas I have only Just got this and it is anything But easy to access.
We have a number of troubleshooting tips here. Alternatively, if you still need a hand, please drop us your email here and we will get in touch with you directly to give you a hand. MFA, utterly ridiculous and un-required. Any other recommendations for alternative software? Your email address will not be published. Save my name and email in this browser for the next time I post a comment. Find out why over 2 million subscribers locally and across the world trust Xero with their numbers.
Posted by Suzy Clarke. A global change to protect your business MFA is a log in verification process that goes beyond typing in your username and password. Popular this week. New Ultimate plan offers most comprehensive Xero package for small businesses by Rachael Powell 26 April Xero's commitment to gender equality and fair pay for all by Nicole Reid 2 March Xero and Capital One partner to help rewire the small business economy by 11 May Small businesses name Xero the most-loved accounting software for the second year in a row by Trent Innes 24 August Show all.
Takes several hours and basically useless Reply. Completely agree Peter — this is absolutely abysmal form. Classy Reply. Is there any way this can be changed? Why is there no facility to have more than one phone to berify Reply. Please could you let me know how I can access my account without it please Reply. Thanks for your comment, Jon — I have passed your feedback on to my team. Thanks in advance. Michael Reply. Types of authenticator app and notifications Multi-factor authentication MFA provides a second layer of security that stops anyone else accessing your Xero account, even if they know your password.
You should never share passwords with others. An authenticator app installed on a smartphone, device or computer with an internet connection. Access to your Xero organisation with a web browser. A backup email address, which is different to the one you use to log in to Xero. You can choose security questions and answers instead of a backup email address. Learn more about MFA in our other support article on this topic. Go to the Xero login screen. Enter your email address and password, then click Log in.
Click Set up multi-factor authentication. Choose an authenticator app. To use push notifications, select Xero Verify. Next to Multi-factor authentication , click Set up.
Watch these MFA videos. Additional ways to secure your data. You should use a strong and unique password with your backup email. Keep your software up to date, including the apps on your phone and tablet. Keep your login details to yourself. You can invite others into an organisation or client file at no extra cost, but they will need their own login and multi-factor authentication.
This introduces you to additional vulnerabilities that you have no control over.
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